House or apartment hunting can be a fun and exciting prospect. While the qualities you want in your new space may be obvious – like a wood stove, fenced yard, or spacious master bedroom – these are the qualities you look for (or more importantly, avoid) in a real estate agent not so clear.
Choosing the right real estate agent can be just as important as choosing the right location for the next stage of life. To help, 15 members of the Advance Guide Real Estate Council are weighing what quality to avoid with a real estate agent. When looking for potential agents for your next move, avoid these types.
1. Too ‘hungry’
Agents need to tell their customers the truth, even if the truth is difficult to hear. If you don’t do this, you are not representing customers at the highest level of integrity. If they’re too “hungry” to sell you something, don’t pay attention to the customer’s needs. – Michelle Ames, HorsePower Team Texas / Independent Realty
I would avoid the agent who is always in a rush and doesn’t have time to focus on your needs. A person who is only focused on selling may not be good for a long term relationship and may not create value for the customer. It is best to know your priorities and choose a broker that suits them. – Chander Mishra, Blue Ocean Capital LLC
Advance Guide Real Estate Council is an invitation-only community for real estate executives. Am i qualified?
3. Overly intrusive
As real estate professionals, we are entrusted with the honor of leading our clients through one of the most significant financial transactions of their lives. The last thing you need is a real estate agent who doesn’t act as a trustee but pushes their clients to buy a property that doesn’t fit just to get the commission. – Tara Hotchkis, compass
I advise my friends and family to work with a real real estate professional. Just because they’re licensed or your best friend’s sister doesn’t mean they have the knowledge or expertise needed in today’s highly competitive marketplace. It’s not personal; it’s business. In our market, reputation and know-how win the offers. – Lisa Copeland, The Agentcy of Tarek El Moussa of Exp Realty, LLC
5. Bad communication
Clear communication is the key to a smooth real estate transaction. Answering your phone and emails is 70% of the battle. – Jammie Jelks, JelksMBA
6. Inattentive to your needs
You want a real estate agent that you trust and are comfortable with. While experience is always important, personal chemistry is critical to a successful and ongoing professional relationship. Avoid an agent who makes you uncomfortable or who does not respond to your financial and emotional needs. If your agent does not meet these requirements, find a new substitute. – Megan Micco, compass
7. Misaligned values
Identify and choose your agent based on what is important to you. Here are a few questions to get you started: How responsive and communicative was the agent to your request? Do you have areas of expertise? Have you demonstrated integrity and etiquette? Are they full or part time agents? Knowing which values are important to you will help you choose. – Michelle Risi, Royal LePage Connect Realty
8. Speak more than you listen
Agents shouldn’t talk more than listen. The old adage “We have two ears and one mouth so we listen twice as much as we speak” is rule number 1 for a top agent. The ability to listen carefully and ask meaningful questions creates trust in a relationship. When you talk about “you, you, you” – and talk too much about yourself and your achievements – you are turning prospects away. – Kevin Hawkins, WAV Group, Inc.
9. Lack of passion
Some agents consider their business a hobby and don’t take it with the seriousness it deserves. People looking to buy or sell a home are making a life changing decision; You don’t have time for someone to treat your transaction as a hobby. This attitude can lead to a lack of responsiveness, lack of knowledge and poor negotiation in the transaction. – Nick Ron, homebuyer from America
10. Treats you like a transaction
Brokers shouldn’t place transactions over long-term relationships. Creating value is how you build long-term, recurring business with your best customers. A transactional relationship makes the broker replaceable. – Elisa Zhang, EZ Real Estate
11. Follow personal motivations
Buying or selling is one of the most important milestones in life. Because of this, it’s important to work with brokers who put each client’s home ownership goals above personal motivations for closing the deal. Choose professionals who will fulfill their duty of loyalty and care and at the same time work for you to find the right home or to create the best sales offer. – Amit Haller, Reali
A dishonest scarlet call will follow you anywhere, and rightly so. Real estate is often a big investment for buyers, and dishonesty harms buyers, the industry, and yourself. Be better through education, integrity, and honesty. Customers will greet you with open arms and I’ll bet you sleep better at night. – Charles Argianas, Argianas & Associates, Inc.
13. Part-time agents
Avoid part-time real estate agents. While the barriers to entry into the industry are low, it is difficult to survive and persist as an agent. It takes commitment and volume to keep up with market trends and other changes. Everyone knows someone who knows an agent. While they are tempting to go with them, it takes a full-time professional to really help out with one of the biggest purchases of your life. – Ron Costa, The Eighty-Eight Group
14. Celebrity status
A real estate transaction is about the customer – the buyer or seller – not the real estate agent himself. Make sure your agent is humble, approachable, and professional. ‘Celebrity’ manifests itself not only in megalomania, but also in arrogance, shortness of breath, bombastic claims and similar traits, which often hide incompetence and lack of talent. – Chadwick Ciocci, Chilton & Chadwick
15. Not available
Today’s market is aggressive and fast moving with a shortage of homes for sale. It is imperative that your broker responds quickly and communicates frequently. Agents who do not regularly show houses, answer questions, and communicate poorly with other agents will not win bids. The “best” agent may not be the best for you. Find an agent who will give you the attention and effort this market demands .. – Ralph DiBugnara, Home Qualified